Frequently Asked Questions
Quick answers to the most common booking questions.
Booking
How do I make a booking?
Search on the homepage, pick your option, fill in traveller details, and pay. You'll receive a confirmation email instantly.
Can I book for someone else?
Yes — enter the traveller's details at checkout. Make sure the name matches their photo ID exactly.
Payment
What payment methods are accepted?
We accept all major credit and debit cards, UPI, net-banking, and select wallets, depending on your region.
Is my payment secure?
Yes. All transactions are encrypted with TLS and processed through PCI-DSS-certified gateways. We never store full card numbers.
Cancellation & Refund
Can I cancel my booking?
Most bookings can be cancelled — charges depend on the airline / hotel / supplier. See our Refund Policy for full details.
How long do refunds take?
Once approved, refunds typically reach your account in 7–10 business days, subject to your bank's processing time.
Account
Do I need an account to book?
No, but registering lets you track bookings, save travellers, and access exclusive deals.